This ticket is sold subject to these Ticketing Terms and Conditions (the “T&C”). The T&C should be read carefully prior to purchase and purchase of Ticket(s) constitutes acceptance of the T&C.

• This ticket must be produced to gain entry into an event.
• Removing any part of, altering or defacing the ticket may invalidate it.
• This ticket must not, without the prior written consent of Dubai Opera, be resold or used for advertising, promotion or other commercial purposes, if not the ticket will be cancelled immediately.
• This ticket is only valid for the specific date, time and event shown.
• Dubai Opera does not offer refunds or exchanges as a result of a change in your personal circumstances. Dubai Opera at its sole discretion may only refund or exchange a ticket if an event is cancelled or rescheduled and you cannot attend the rescheduled event. This includes, but is not limited to, any circumstances related to Covid-19 which might prevent you from attending.
• Dubai Opera can only replace lost, stolen or damaged tickets if the authenticity of the ticket can be verified, including proof of purchase, subject to replacement fee.
• Dubai Opera reserves the right to add, withdraw, reschedule or substitute artists and/or vary advertised programmes, prices, seating arrangements and audience capacity without prior notice.
• Admission to an event is subject to Dubai Opera’s Conditions of Entry which can be found on Dubai Opera’s website www.dubaiopera.com
• Where concessions are applicable, valid proof of identity and concession entitlement must be provided for collection of tickets at the event.
• Entry to the event may be subject to age restrictions specified in Dubai Opera’s website www.dubaiopera.com or in publicity for the event, and no refund will be made on the grounds that the ticket holder was not aware of such age restrictions.Children below 16 years must be accompanied by an adult
• Dubai Opera reserves the right without refund or compensation to refuse admission/evict any person(s) whose conduct is disorderly or inappropriate or who poses a threat to security, or to the enjoyment of the event by others.
• The ticket holder agrees to submit to any search for any prohibited items including but not limited to weapons, controlled, dangerous and illegal substances and recording devices.
• Patrons arriving late to a performance will only be admitted into the venue at a suitable break. Latecomers may be seated in alternate seat locations to avoid disruption of the performance.
• The use of mobile phones, camera and other electronic devised inside the auditorium are prohibited. Exceptions may occur depending on the type of event.
• The ticket holder voluntarily assumes all risk and danger incidental to the event whether occurring prior to, during or subsequent to the actual event, including any death, personal injury, loss, damage or liability.
• Food & Beverage purchased outside Dubai Opera are not permitted. Food and beverages are strictly prohibited inside the auditorium. This applies before the show, during the show and during the intermission. Exceptions may occur depending on the type of event.

1. When does dinner service start?

The dining experience commences at 8:00 PM and extends until 10:00 PM during the New Year's Eve Gala. To relish the full gastronomic delight and ensure you don't miss out, we highly advise prompt arrival, as no dinner service will be accessible beyond 10:00 PM. Immerse yourself in live music while enjoying the delectable dining experience between 8:00 PM and 10:00 PM at the Gala.

2. What is included in my ticket?

Your ticket includes a sumptuous dinner and complimentary beverages until 12:30 AM. It's important to note that different ticket categories offer varying beverage packages, so please refer to our comprehensive packages menu here for complete details on the inclusions within each category.

3. How can I reserve a table for the event?

To secure a table for the New Year's Eve Gala, you can visit our official website www.dubaitraveltourism.com  Alternatively, you can also contact our dedicated reservations through our Official WhatsApp number +971 54 540 4171 or email us on [email protected] for personalized assistance.

4. Is there an age restriction for this event?

The New Year's Eve Gala is restricted to 12+ and above. children below 16 years should be accompanied by an adult of 21+ age. Please note that alcoholic beverages will only be served to individuals aged 21 and over, and we offer a delightful range of non-alcoholic options for our younger guests.

5. What should I wear to the event?

The dress code for the New Year's Eve Gala is smart/elegant. We encourage our guests to dress in a manner befitting the grandeur of the occasion. Suits, cocktail dresses, and festive attire are all appropriate.

6. Can I purchase tickets at the door on the night of the event?

While we highly recommend securing your tickets in advance to guarantee your entry and preferred seating, limited tickets may be available for purchase at the door, subject to availability. However, it's advisable to book early to avoid disappointment.

7. How can I reach Dubai Opera on the day of the event?

We're committed to ensuring that your journey to Dubai Opera on the new year's eve Gala is as seamless as possible. In the lead-up to the event, we will provide you with a comprehensive guide detailing how to access the Dubai Downtown area, navigate to Dubai Opera, and other important information to make your arrival hassle-free. Keep an eye on your inbox for this valuable guide as the event date approaches, ensuring that you have all the information you need to arrive in style and comfort.